• Can I purchase directly from Acme Control Service?
• Do rebuilt controls have a warranty?
• How do I review my account activity?
• Can Acme help me find a qualified service professional?
• How do I register for free technical support?

Can I purchase directly from Acme Control Service?
Any individual or institution can purchase direct from Acme at end-user prices. Some factory authorized repair products may be restricted by agreement with the original manufacturer. Trade discounts are limited to boiler and burner manufacturers and service and installation companies.

Do rebuilt controls have a warranty?
All Acme rebuilt or reconditioned controls carry a 1 year warranty. Additional allowances for shelf life are considered on a case-by-case basis. All warranty request equipment must be shipped to:

Please send necessary paperwork with name and contact info of responsible party, so that we may contact you concerning the equipment in question.

How do I review my account activity?
Existing Acme customers can simply log onto the Acme website and click the "My Account" tab. If you need assistance with your account number or password, please call our customer service department at 800-621-6427.

Can Acme help me find a qualified service professional?
Yes. Many of our customers are experienced service technicians. We are more than happy to provide a list of local service professionals to assist you in troubleshooting your installation. Please call our our customer service department at 800-621-6427 and ask the customer service representative for a service referral.

How do I register for free technical support?
No registration is necessary. Simply log onto the Acme website and access the "Support" portion of the site. Once there you will find all options available for technical support. As an alternative, you can always call 800-621-6427 and ask for technical assistance.

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